Is my enquiry confidential?

Yes. Every enquiry is treated as strictly confidential from the moment you contact us. Your information is used only to deliver the service you have requested and is never shared with third parties without your consent.

What is the typical turnaround time?

Turnaround depends on the service and its complexity. A risk assessment, an investigation, and a guarding deployment all run on different timelines. We will give you a clear time estimate specific to your request once we understand what you need.

How do you handle compliance and data protection?

NYM Protections is PSiRA-registered and operates in line with South Africa's Protection of Personal Information Act (POPIA). Personal information is collected only where necessary, handled securely, and retained only for as long as needed to complete your request.

What information do I need to provide?

This depends on the service. For example, a guarding request needs site details, while an investigation or risk assessment needs the relevant background. We will guide you through exactly what is needed once you get in touch.

How it works

A straightforward, discreet process.

No black boxes. You know what you are asking for, what we will do, and what you will get back.

Submit your request

Tell us what you need, whether guarding, investigation or risk assessment, using the contact form, phone or email. Share only the details required.

We scope and deploy

We confirm scope, quote where relevant, and carry out the work using PSiRA-compliant methods. Your enquiry stays confidential.

Receive your report

You get a clear written report with the facts and any supporting evidence. Nothing invented, nothing padded.

FAQ